Inside Sales Representative

Who Are We? 

• F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" 
• Residential home service business that has had a legacy of excellence for over 40 years
• Boasting a dedicated team of over 1,000 employees committed to providing exceptional service 
• Proudly serving Northern Virginia, Maryland, Delaware, and DC from our well-established main office in Manassas, VA 

What Do We Have? 

Join a team that values and invests in its employees: 

• State-of-the-art facilities and an inviting office environment 
• Access to a meticulously maintained fleet of top-tier vehicles 
• Exceptional support staff to enhance your workflow 
• Steady job stability within a thriving industry 
• Competitive compensation and an industry-leading benefits package 
• Ample opportunities for career growth and skill refinement 
• Visionary leadership paving the way for the future of our industry 

Who/What Are We Looking For?

• Talented, sales driven mind for our Inside Sales team
• Ability to embrace and follow a highly effective sales process
• Energetic, Positive attitude and outlook
• Promote products and services effectively and comfortably
• Organized, strong passion for success

Job Duties:

• Handle online orders that customers have placed via the EnviroaireIAQ website.
• Handle phone calls from customers that are incoming as well as answer any inquiries from the website about the products offered. UV, humidifiers, filters.
• Place orders and work directly with Warehouse to ensure orders are sent out from various regions.
• Update excel sheet to ensure orders and customers are being tracked.
• Research orders the customer places and ensure the correct size filters are being sent to the customer.
• Schedule calls on Service Titan for Uv bulbs and notify install department to book technician to exchange bulbs.
• Create jobs in service titan, create purchase orders.
• Manage Email inbox from customer inquiries ensure responses are being sent to customers.
• Ensure any Peace of mind customers get sent to the proper department Managers so that customer receive their free filters.

Qualifications / Core Competencies:

• Proven track record in meeting sales targets
• Strong decision-making abilities
• Ability to identify customer needs and clearly articulate product and service offerings
• Highly developed sense of integrity and commitment to customer satisfaction
• Organized
• Dependable
• Ability to multi-task
• Strong verbal and written communication skills
• Familiar with Outlook and Excel
• Comfortable meeting daily/monthly call and sales quotas

Training: 

F.H. Furr is committed to providing all the training needed to excel in this role

Pay:

• Base pay plus uncapped spiffs

Benefits: 

• We offer Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost  
• 401(K) Plan 
• Company-paid Long-Term Disability and Life Insurance policies 
• Short-term disability and voluntary life insurance options 
• Generous PTO and Holiday Plan 
• Opportunities for professional development and advancement