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Associate Tenant Researcher

CoStar Realty Information
Full-time
On-site
Richmond, Virginia, United States
Associate Tenant Researcher


Job Description


Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.  

Learn more about CoStar

Role Description:

As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties. 

RESPONSIBILITIES:

  • Investigate and profile commercial tenants occupying commercial spaces in a geographical market
  • Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
  • Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
  • Document tenant movement within a geographical market
  • Maintain complete and accurate Tenant rosters for various commercial buildings
  • Investigate new property and tenant leads
  • Document and profile corporate structures

BASIC QUALIFICATIONS:

  • Bachelor's Degree required from an accredited, not for profit University or College
  • A track record of commitment to prior employers
  • 8+ months experience in a customer service environment
  • Microsoft Excel 365 experience is required
  • Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
  • Evidence of strong academic performance in college

PREFERRED QUALIFICATIONS AND SKILLS:

  • Ability to connect with people quickly and professionally over the phone
  • Proven success performing to metrics or key performance indicators (KPI)
  • Natural curiosity, persistence, and ability to conduct thorough investigative research
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas. All qualified candidates will be given an assessment to determine their knowledge of Microsoft Excel 2016
  • Capability to accurately capture and enter data
  • Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
  • Self-motivated and goal-oriented

What’s in it for you?  

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to): 

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
  • Life, legal, and supplementary insurance 
  • Virtual and in person mental health counseling services for individuals and family 
  • Commuter and parking benefits 
  • 401(K) retirement plan with matching contributions 
  • Employee stock purchase plan 
  • Paid time off 
  • Tuition reimbursement 
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
  • Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.


CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing